- We ship SHOPZENT direct products across India where our courier partners deliver.
- Dispatch: usually within 2–3 working days after your payment is verified.
- Delivery time: typically 4–8 working days depending on your pincode. Estimates are not guarantees.
- Charges: any delivery charge is shown at checkout before you pay.
- Tracking: your order page shows the status as soon as we update it. We mark an order "Shipped" or "Delivered" only when that has actually happened.
- Failed delivery: if a parcel returns because of a wrong address or the receiver is unavailable, we will contact you; re-shipping charges may apply.
- Affiliate products are shipped by the marketplace you bought from.
This document is a template prepared for SHOPZENT. The owner should review it (ideally with a lawyer) and update business details before launch. The owner can edit it any time from Admin → Website → Legal pages.